FAQ

What countries/regions do you ship to?

Magibuy ships to 42 countries/regions around the world.  We choosed reliable shipping supplier to ensure that your orders arrive to the destination safely, economically and on time. Please refer to the list below for the shipping destinations. (If your destination is temporally not involved, please feel free to contact us. We'll try our best to help you out.)

North American:

United States (Military facilities not included), Canada, Mexico

Asia:
Japan, Republic of Korea, Singapore, Philippines, Thailand, Malaysia, Indonesia,  Vietnam,  Taiwan, Hong Kong, Macao

South American:

Chile, Brazil

Europe:

Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy,  Netherlands, Norway, Romania, Spain, Sweden, United Kingdom, Hungary, Switzerland, Croatia, Czech Republic, Russia (partial area), Slovakia, Slovenia, Lithuania , Portugal, Latvia, Poland, Malta, Bosnia and Herzegovina

Oceania:
Australia, New Zealand

 

 

Where are you shipping from?

We are shipping from China.

 

How long will it take to have my order?

It depends on what you order and where you are. Orders preparation will normally take 4-10 business days. Customized products may take longer. Worldwide deliveries will normally take 7-14 days.

A track and trace number will be provided in a notification email once your order is ready to ship. You can use the trace number to track the delivery progress in "TRACK ORDERS" page of magibuy.com.

 

How can I find the shipping charge of the order?

We offer worldwide free shipping for any order which has a sub total over $99.99.

For a certain product that you may concern about, we provide an "Estimating Shipping" widget in every product details page. You can get an accurate shipping rate of the destination you enter.

 

How can i know the shipping status of the orders?

A notification email with shipping track code will be sent to once your order is ready for delivery.

You can use the track code to trace the shipping status on "TRACK ORDERS" page of magibuy.com.

 

Does the price include tax?

Yes, the product price is after tax.
You will not be charged any additional fees after purchase.

 

Can I return my product?

We are always working real hard to ensure every single product meets the highest quality standard. But if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.